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Contact · 最後更新 2026-11-03
按事項找對應入口
| 你要處理的事 | 怎麼做 |
|---|---|
| 退款 | 郵件主題寫「退款申請 / Refund Request」，附訂單號、付款郵箱、付款日期。規則見退款政策。 |
| 沒收到檔案 | 附訂單號與付款郵箱。請在郵件里檢查垃圾郵件箱後再發，我們會重發連結。 |
| 商品與價格疑問 | 先看商品與價格頁的「這些商品不包含什麼」，多數疑問在那裡已有答案。 |
| 古籍原文疑誤 / 校勘指正 | 非常歡迎。請寫明卦名或篇章、爻位、你依據的版本。核實後我們會更新並致謝。 |
| 數據與隱私 | 查閱、刪除你的數據，或撤回同意，見隱私政策第 6 條。 |
| 條款與合規 | 見服務條款；仍有疑問可直接郵件。 |
線上留言
表單內容僅用於回覆你的問題，不會用於營銷，也不會提供給第三方。 如需刪除，隨時郵件告知。
運營資訊
- 運營主體：個人運營（Individual operator）
- 服務網站：zlai.one
- 付款與發票：由合作商店（Merchant of Record）處理並開具，本站不經手支付資訊
- 通信地址：應要求提供，請郵件索取
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Contact
Last updated: 3 November 2026
Where to send what
| Your matter | What to do |
|---|---|
| Refund | Subject line "Refund Request", including order number, payment email, and payment date. See the Refund Policy. |
| File not received | Send your order number and payment email; please check your spam folder first. We will resend the link. |
| Product or pricing question | Check the "What these products do not include" section on the Pricing page first. |
| Textual correction | Welcome. State the hexagram or chapter, the line position, and the edition you are relying on. Verified corrections are published with credit. |
| Data and privacy | Access, deletion, or withdrawal of consent: see section 6 of the Privacy Policy. |
| Terms and compliance | See the Terms of Service, or email us. |
Operator information
- Operator: individual operator
- Website: zlai.one
- Payments and invoices: handled by our merchant of record; this site never processes card data
- Postal address: available on request by email